Processing your orders will take about 3-5 days and the shipping may vary depending on the destination.
You can check the estimated shipping based on destination in the table below.
Area and countries | Estimated shipping time | Shipping cost |
Germany | 2-5 business days | 7 € |
European union | 3-13 business days | 11 € |
Rest of the world | 7-18 business days | 19 € |
Most of our items are eligible for our 30-day refund policy. If your product is faulty or damaged, you can email us with photographic proof & request a refund.
Please email: sale (at) coffeecupids [.] com or contact form with your refund claim.
Several types of goods are exempt from being returned. Perishable goods such as food, flowers, newspapers or magazines cannot be returned. We also do not accept products that are intimate or sanitary goods, hazardous materials, or flammable liquids or gases.
Additional non-returnable items:
We will notify you of the approval or rejection of your refund.
If you are approved, then your refund will be processed, and a credit will automatically be applied to your credit card or original method of payment, within 5 business days.
If you haven’t received a refund yet, first check your bank account again. Then contact your credit card company, it may take some time before your refund is officially posted.
Next contact your bank. There is often some processing time before a refund is posted. If you’ve done all of this and you still have not received your refund yet, please contact us at sale (at) coffeecupids [.] com or contact form.
We only replace items if they are defective or damaged.
Contact me at sale (at) coffeecupids [.] com or contact form for questions related to refunds and returns.